WV Ranks Near Top for Digital Government


From the West Virginia Gazette - Original Article

West Virginia ranks among the top eight states in the nation for its use of digital technology in state government, according Gale Given, the state's chief technology officer.

West Virginia received an A-minus grade in a survey by the Center for Digital Government. Only Utah and Michigan received a higher grade.

"By being ranked so highly on a national level, West Virginia should proudly applaud the progress which its state government has made in keeping up with the technological advances of today in serving its citizens," Given said in a prepared statement. "The Office of Technology plans to use this recognition as an incentive for this office and the other state agencies to continue our great strides in enhancing technology in state government."

West Virginia received a B grade in the organization's survey two years ago.

In its comprehensive 2012 Digital States Survey, e.Republic’s Center for Digital Government evaluated the digital technology practices of all 50 states. Grades were given based on quantifiable results in better serving citizens and streamlining operations. Overall, eight states received A grades, doubling the number from 2010 with Michigan and Utah receiving an A and California, Minnesota, Ohio, Pennsylvania, Tennessee and West Virginia receiving an A-.

“The 2012 survey really focused on evaluating what policy makers and the public care about,” said Todd Sander, executive director of the Center for Digital Government. “Survey results clearly show that it is possible, even during challenging economic times, for state government to continue to innovate and improve service delivery through the application of information technology.”

The survey evaluated states based on a set of criteria including: implementations that support state priorities and policies to improve operations or services, quantifiable hard and soft-dollar savings or benefits, progress over the last two years, innovative solutions or approaches, and effective collaboration. Those states which received high marks demonstrated results across all criteria. State performance was evaluated by a judges’ panel of the Center for Digital Government analysts, executives and Senior Fellows.

The survey is available at The Center for Digital Government is a national research institute that provides information on technology policies in state and local government.