Information Technology Governance Office (ITGO)
About the Information Technology Governance Office
The WVOT Information Technology Governance Office encompasses the Intergovernmental Relations Office, the Human Resources Office, the Technology Learning Center, and the Administrative Support Office.
The primary objective of the IT Governance Office is to establish standards that govern the administrative functions essential for delivering IT services aligned with the goals of the statewide strategic plan. Governance depends on clear standards, and efficient delivery requires diligent oversight. Therefore, WVOT aims to serve as a strategic partner to state agencies. As strategic partners, WVOT will communicate and implement standards and processes to ensure the effective and efficient use of IT, enabling organizations to achieve their goals and objectives.
Our most valuable resource is our staff.
Intergovernmental Relationship Office
The WVOT IRO works with state agencies to identify and coordinate IT needs. It establishes a relationship between the WVOT and state agencies to ensure the agency's functional business needs align with proposed technical solutions. This office addresses and escalates agency concerns regarding IT requirements and directives, as well as, IT communication notifications.
Human Resource Office
The HRO provides information, training, guidance, and assistance on a wide range of state inquiries, rules, laws, and policies. The primary purposes of the HR Unit are to communicate, protect, and support the Department of Administration and the Office of Technology's employees, ensuring that we serve our customers effectively, efficiently, and in a timely manner.
▪️ Group Email: OTHREmployees@wv.gov
Technology Learning Center
This unit within the IRO is responsible for supporting state agencies with their office automation needs, helping employees become more productive by efficiently using available tools. To achieve this, we offer training on various software packages used on personal computers. TLC's training program, designed specifically for state government activities, emphasizes individual instruction through small class sizes. Classes are available in multiple formats, including instructor-led hands-on training, instructor-led online sessions via Meeting Place, and self-paced e-learning, catering to both new and advanced users.
▪️ Group Email: ottlc@wv.gov
▪️ View the TLC
Administrative Support Office
To better facilitate and document processes and standards, the ASO provides administrative support services to the units within WVOT. This ensures more efficient communication between units and compliance with administrative and operational procedures. The office promotes a standardized approach to service delivery and fosters partnerships aligned with the overall goals of WVOT.
▪️ Group Email: otaso@wv.gov